When shopping with The Oliver Gal, we will always take care of you by providing a hassle-free return process. We want you to love your wall art as much as we do.
You may cancel any order before it has been shipped for a full refund.
You may return any new, unused artwork within 30 days of delivery for a full refund, minus the cost of shipping.
In order to receive a full refund the artwork must be in new, unused, undamaged condition, and packaged carefully. If returned artwork is received in a condition other than new, the refund amount will be adjusted to reflect the condition by a minimum of 15% of the cost of the item.
Most refunds are fully refunded in 3-5 days after we receive and process your return.
In case of shipping damages or mistakes, return shipping will be covered by The Oliver Gal Artist Co. For all other return reasons: You may use your choice of return shipping carrier at your cost, or request a return shipping label and have the cost of return shipping deducted from your refund. The cost of return shipping will vary depending on the carrier and the size of the package to be returned.
To request a return authorization number please contact us through our website or over the telephone by calling our toll free number 877.728.9278.
*The Cancellation/Refund Policy does not apply to wholesale orders. Please review your wholesale terms for further information.